Privacy Policy

Introduction

Welcome to Kult Models Pty Ltd (ACN 611 315 274) (“We”, “us” and “our”). This Privacy Policy explains how and why we collect, use, hold, disclose, and protect your Personal Information.

By signing up to our modelling agency, or by accessing or using our services or website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our privacy practices.

What is Personal Information?

Personal Information is any information or opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be Personal Information regardless of whether it is true.

What Personal Information Do We Collect and Hold?

We collect Personal Information from you and about you when you interact with our website, marketing campaigns, services, and/or when you contact us (e.g., call us, send us an email, or interact with us via social media), or when you sign up to be represented by our agency.

The Personal Information we collect may include, but is not limited to:

Name
Contact information (e.g., email address, phone number)
Date of birth
Postal address
Payment information
Financial information
Biometric information
Passport and driver’s license details
Photos and videos of you
Other information you provide to us voluntarily

We collect Personal Information through various means, including but not limited to:

When you register an account with us
When you sign up to be represented by our agency
When you engage our services
When you participate in surveys, contests, or promotions
When you contact our customer support
When you fill in the form on our website
When you apply for a job with us

If you interact with us via a social media platform, you agree to allow us to receive information about you from the platform, which may include your Personal Information (if you directly communicate with us via the platform), and information about your visits and interactions with our website.

We do not routinely collect sensitive information and will only collect sensitive information with your consent (unless required or authorised by law).

Why Do We Collect and Use Your Personal Information?

We collect, hold, and use your Personal Information so that we can:

Provide and improve our services
Represent you as a model
Manage our relationship with you
Communicate with you about modelling jobs
Respond to your enquiries or complaints
Comply with legal obligations and resolve disputes
Identify and inform you about services of interest
Consider you for current or future employment opportunities

If you do not provide us with your Personal Information, we may not be able to provide services, represent you, or respond to your enquiries.

Security of Personal Information

We take reasonable steps to protect your Personal Information from unauthorised access, interference, disclosure, or destruction. We use secure encryption and follow industry best practices to safeguard your Personal Information.

Most information is stored in computer systems and databases (including cloud service providers such as AWS in Sydney). Some information is recorded in paper files stored securely. We take steps to destroy or de-identify Personal Information once no longer required, unless legally required to retain it.

While we strive to protect your Personal Information, we cannot guarantee its absolute security.

Who Do We Disclose Your Personal Information To, and Why?

We may transfer or disclose your Personal Information to:

Related companies
External service providers performing services for us or on our behalf
Others as required or authorised by law
New owners if the ownership or control of our business changes

We may disclose Personal Information to recipients outside Australia, always in compliance with applicable privacy laws.

Access to and Correction of Your Personal Information

You may request access to or correction of your Personal Information by contacting us directly. While there are some circumstances in which access may be denied, we will advise you if this applies to your request.

We will respond to your requests in a reasonable time and take steps to ensure the information we hold remains accurate and up-to-date.

Complaints

If you have a complaint about the way we handle privacy issues, including requests for access or correction, please contact us. We will investigate and notify you of the outcome. If you are unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Details

Privacy Officer

Email: info@kult.com.au

Post: Suite 12, 50 Reservoir St, Surry Hills, NSW 2010

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date. Please check this page regularly for changes.